Spokane County Water District No. 3

 

Operations During COVID-19

 

Office is Open during business hours 8-4:30 M-F during non summer months (Labor Day to Memorial Weekend).

Summer Hours 7:30 am-4:30 pm M-Th, 8-12:00 Fri

As a means to protect both our customers and employees from the recent COVID-19 outbreak, the District will make masks mandatory and please observe minimum CDC distance guidlines until further notice.

Need to pay your bill?  Please utilize our Pay Bill Online or call 800-720-6847 for automated credit card payments.  The District will also be processing mail and collecting payments from our District drop-box located in the front of our office (1225 N Yardley, Spokane Valley, WA 99212).  You may also enter the lobby practicing safe social distancing (Masks must be worn at this time).

Governor Inslee  has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services.  Spokane County Water District #3  is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency.  If you are experiencing hardship as a result of the COVID-19 pandemic  you may be eligible for support.  Financial relief  may include waived late fees, deferred shut-offs, and incremental payment plans to help customers through this difficult time.  This Proclamation does not relieve customers from the obligation to pay for utility services.

Gov Proclamation 20-23.4 – COVID-19 Ratepayer Assist

News Alerts

Notice:
Summer Office Hours have changed: 7:30 am - 4:30 pm Mon - Thur and 8:00 am - 4:30 pm Fridays. If you have an emergency after hours please call our 509-536-0121 and follow the prompts to notify us of the emergency.

The weekly commissioners meeting for June 2nd and 9th has been rescheduled to 1 pm instead of 9 am.

Irrig. season is here. For those of you turning on your sprnklrs for the year, remember to run each zone man. Perform an insp. for leaks or broken heads that might have occur. then set your timers to run auto. This can save us water and you $ by ensuring your sprnklr sys. is ok.

We are opening our office to limited access and face masks are required. Online payments made @ http://SCWD3.org and select PAYBILL ONLINE, phone 855-985-1107, mail or use lock box at the office. You can still reach us at 509-536-0121 8-4:30 M-F.

As a valued part of our community we would like to assure you our district is doing everything we can to get through the COVID-19 outbreak. We are encouraging people to utilize indirect contact by mailing, online payments, drop box or phoning your inquiries and requests. Thanks

The novel coronavirus / COVID-19 virus has not been detected in tap water.  Standard procedures for tap water filtration, disinfection, and treatment removes or inactivate the virus.  In contrast, bottled water is not required to meet the same standards, it’s much more expensive, and both the manufacturing and resulting empty plastic bottles are harmful to our environment.  We encourage everyone to use (and store) tap water-it’s the safest, least expensive, and most environmentally sound source of water.

District staff continues to monitor developments related to the COVID-19 outbreak and we urge you to check back for updates related to our closures.

Need to reach us? Call (509) 536-0121 between 8:00AM – 4:30PM Monday thru Thur and Fridays 8-12 (summer months only) for billing related questions and operations related matters.  Emergency Calls please follow phone prompts and we will respond as soon as possible.

PAY MY BILL

Make online payments with your credit card, debit card, or electronic fund transfer from your bank account. You can also pay by phone or in person.

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CHANGES TO YOUR ACCOUNT

Please let us know!  Use any of the links below

Final Bill
Submit Meter Readings
Landlord Billing Calculator

REPORT OUTAGES

We encourage customers to call our maintenance line, 24 hours a day 7 days a week to immediately report any emergency situation.

509-536-0121

Meetings & Agendas

See minutes and future agendas for our board meetings.

Guideline and Standard Details

You must apply in person at our main office for a list of guidelines and fees for services.

FAQ

See answers to some of the most commonly asked questions.

CONSUMER CONFIDENCE REPORTS

See your Annual Water Quality Reports here.