Spokane County Water District No. 3

 

Operations During COVID-19

 

Office Closed to Public Until Further Notice

As a means to protect both our customers and employees from the recent COVID-19 outbreak, the District will be closing our office to the public until further notice.

Need to pay your bill?  Please utilize our Pay Bill Online or call 855-985-1107 for automated credit card payments.  The District will also be processing mail and collecting payments from our District drop-box located in the front of our office (1225 N Yardley, Spokane Valley, WA 99212).

Governor Inslee  has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services.  Spokane County Water District #3  is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency.  If you are experiencing hardship as a result of the COVID-19 pandemic  you may be eligible for support.  Financial relief  may include waived late fees, deferred shut-offs, and incremental payment plans to help customers through this difficult time.  This Proclamation does not relieve customers from the obligation to pay for utility services.

Gov Proclamation 20-23.4 – COVID-19 Ratepayer Assist

News Alerts

Due to the COVID-19 outbreak we have closed our office to walk in customers, payments can go to drop box located outside our front door, online go to http://SCWD3.org and select PAYBILL ONLINE, phone 855-985-1107 or mail. You can still reach us at 509-536-0121 8-4:30 M-F.

Due to the COVID-19 outbreak the SCWD#3 weekly commissioner's meeting scheduled for 3/18/2020 has been cancelled.

As a valued part of our community we would like to assure you our district is doing everything we can to get through the COVID-19 outbreak. We are encouraging people to utilize indirect contact by mailing, online payments, drop box or phoning your inquiries and requests. Thanks

We have made it through another year & look forward to the next. Our Staff & Board have been very busy implementing budgets along with modernizing our infrastructure to make sure that SCWD#3 continues to provide, sustain and improve operations. Thank you for being our customers!

Due to the Holidays we have changed the following:
Commissioner's Meeting on Wed 12/25 moved to Mon 12/23, Wed 1/1/2020 to Friday 1/3/2020. The office will be closed 12/24 and 12/25 and on 1/1/2020. We wish to extend everyone a Merry Christmas and Happy New Year.

The novel coronavirus / COVID-19 virus has not been detected in tap water.  Standard procedures for tap water filtration, disinfection, and treatment removes or inactivate the virus.  In contrast, bottled water is not required to meet the same standards, it’s much more expensive, and both the manufacturing and resulting empty plastic bottles are harmful to our environment.  We encourage everyone to use (and store) tap water-it’s the safest, least expensive, and most environmentally sound source of water.

District staff continues to monitor developments related to the COVID-19 outbreak and we urge you to check back for updates related to our closures.

Need to reach us? Call (509) 536-0121 between 8:00AM – 4:30PM Monday thru Friday for billing related questions and operations related matters.

PAY MY BILL

Make online payments with your credit card, debit card, or electronic fund transfer from your bank account. You can also pay by phone or in person.

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CHANGES TO YOUR ACCOUNT

Please let us know!  Use any of the links below

Final Bill
Submit Meter Readings
Landlord Billing Calculator

REPORT OUTAGES

We encourage customers to call our maintenance line, 24 hours a day 7 days a week to immediately report any emergency situation.

509-536-0121

Meetings & Agendas

See minutes and future agendas for our board meetings.

Guideline and Standard Details

You must apply in person at our main office for a list of guidelines and fees for services.

FAQ

See answers to some of the most commonly asked questions.

CONSUMER CONFIDENCE REPORTS

See your Annual Water Quality Reports here.