Regular Operations
Lobby door is back open during our Summer Business hours 7:30 am – 4:30 pm M-T & 8:00 am – 12:00 PM on Fridays, please practice safe social distancing, we still provide a drop box and online services for your convenience.
Need to pay your bill? Please utilize our Pay Bill Online or call 866-723-9079 for automated credit card payments. The District will also be processing mail and collecting payments from our District drop-box located in the front of our office (1225 N Yardley, Spokane Valley, WA 99212). You may also contact us via phone 509-536-0121 during our Summer Business hours (effective 5/31/22 – 9/6/22) 7:30 AM – 4:30 PM (M-T) and Friday 8:00 AM – 12:00 PM . After Hours please leave a message or if its an emergency call 509-991-2175.
Governor Inslee has issued Gov Proclamation 20-23.4 – COVID-19 Ratepayer Assist and Preservation of Essential Services. Spokane County Water District #3 is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic you may be eligible for support. Financial relief may include waived late fees, deferred shut-offs, and incremental payment plans to help customers through this difficult time. This Proclamation does not relieve customers from the obligation to pay for utility services.
Need to reach us? Call (509) 536-0121 between 7:30AM – 4:30PM Monday thru Thur and Fridays 8-12 (summer months only) for billing related questions and operations related matters. Emergency Calls please follow phone prompts and we will respond as soon as possible.
News Alerts
Water Conservation is a high priority, to continue to have safe affordable water we all need to do our part to stop unnecessary watering and leaks. Please visit the SAJB website for more on conservation. https://www.spokaneaquifer.org/education-awareness/community-resources/water-conservation/
We will be closed on Monday 5/30/22 to observe Memorial Day. Should there be an emergency please call the office and follow the prompts, our emergency crew will respond. Have a safe holiday.
Notice:
Summer Office Hours have changed: 7:30 am - 4:30 pm Mon - Thur and 8:00 am - 4:30 pm Fridays. If you have an emergency after hours please call our 509-536-0121 and follow the prompts to notify us of the emergency.
The weekly commissioners meeting for June 2nd and 9th has been rescheduled to 1 pm instead of 9 am.
Irrig. season is here. For those of you turning on your sprnklrs for the year, remember to run each zone man. Perform an insp. for leaks or broken heads that might have occur. then set your timers to run auto. This can save us water and you $ by ensuring your sprnklr sys. is ok.
The novel coronavirus / COVID-19 virus has not been detected in tap water. Standard procedures for tap water filtration, disinfection, and treatment removes or inactivate the virus. In contrast, bottled water is not required to meet the same standards, it’s much more expensive, and both the manufacturing and resulting empty plastic bottles are harmful to our environment. We encourage everyone to use (and store) tap water-it’s the safest, least expensive, and most environmentally sound source of water.
District staff continues to monitor developments related to the COVID-19 outbreak and we urge you to check back for updates related to our closures.
Public Notification: An Online Public Hearing was be held by Spokane County Water District #3 to discuss and receive public comments on the draft 2021 WSP Update- Board Presentation on Wednesday, January 19, 2022 at 9:00 a.m. via online. To view the outline click on the link for the proposed presentation 2021 WSP Update- Board Presentation. Contact the District Office at (509) 536-0121 if you have any questions.
Water Conservation: It is that time of year when we should really pay attention to our water usage, water early or late afternoons, inspect irrigation systems to make sure they are not leaking, fix those pesky leaks in the toilets or faucets. Turn down the length of time you are irrigating. Let your neighbors know if they have a faulty sprinkler failure. If everyone does their part we should continue to enjoy our water supply. Click HERE for additional information on conservation ideas.
Guideline and Standard Details
You must apply in person at our main office for a list of guidelines and fees for services.
View SCWD #3 Guidelines and Standards
